Checkout Tickets Privacy Policy

Checkout Tickets is a ticketing platform operated by SEO Global LLC ("SEO Global," "Checkout Tickets," "we," "us," or "our").

When you purchase a ticket through Checkout Tickets, you trust us with some of your personal information. We appreciate that trust and take our responsibility to protect that information seriously.

This Privacy Policy explains what information we collect, why we collect it, how we use it, how it may be shared, and the choices you have concerning your information.

1. Information We Collect

When you use Checkout Tickets or purchase tickets through our platform, we may collect information that you provide to us, including:

• Your name;
• Email address;
• Telephone number;
• Information about the tickets or events you purchase;
• Transaction and order information;
• Communications you send to us;
• Information necessary to provide customer support; and
• Any other information you voluntarily provide through our services.

We may also automatically receive basic technical information when you use our website, such as your IP address, browser type, device information, pages visited, timestamps, and information used for website security, diagnostics, fraud prevention, and operation.

2. Payment Information

Payments made through Checkout Tickets are processed using Stripe.

SEO Global LLC does not directly receive or store your complete credit-card or debit-card number, card security code (CVV/CVC), or complete payment-card credentials.

Sensitive payment credentials are collected and processed through Stripe's payment infrastructure.

Stripe may independently collect and process personal information in connection with your payment and its payment, security, fraud-prevention, and related services. Stripe's handling of that information is governed by Stripe's applicable terms and privacy practices.

SEO Global LLC may receive limited payment-related information necessary to administer transactions. Depending on the payment method and services being used, this may include transaction identifiers, payment status, card type or brand, the last four digits of a payment card, and related transaction information.

3. How We Use Your Information

We use personal information primarily to operate Checkout Tickets and provide the services you request. This may include using your information to:

• Process and administer ticket orders;
• Deliver tickets and purchase confirmations;
• Identify and manage your orders;
• Allow you to manage, reschedule, or cancel eligible bookings;
• Provide customer service;
• Communicate important information about an event;
• Process authorized refunds;
• Detect and prevent fraud or misuse;
• Maintain the security and reliability of our services;
• Maintain business and transaction records;
• Comply with legal obligations; and
• Improve Checkout Tickets and its services.

4. Event Organizers

When you purchase a ticket, certain information may be made available to the Event Organizer responsible for the event you are attending.

For example, an Event Organizer may need access to your name, email address, telephone number, ticket information, purchase information, or attendance information in order to:

• Operate the event;
• Verify admission;
• Communicate event changes;
• Provide customer support;
• Manage refunds or rescheduling; or
• Fulfill other legitimate responsibilities relating to your purchase.

Event Organizers are independent businesses and may maintain their own privacy policies and practices.

5. We Do Not Sell Your Personal Information

SEO Global LLC does not sell your personal information.

We do not sell customer names, email addresses, telephone numbers, or other personal information to data brokers or advertisers.

We may share information with companies that perform services necessary for us to operate Checkout Tickets, such as payment processing, hosting, email delivery, security, analytics, and customer support.

Those disclosures are made for legitimate operational purposes and are not a sale of your personal information.

6. Marketing Communications

We may give you the option to receive promotional communications from Checkout Tickets and/or participating Event Organizers.

Receiving marketing communications is optional.

If you elect to receive them, we may periodically send information concerning events, special offers, announcements, or other relevant opportunities.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us.

Choosing not to receive marketing communications will not prevent you from receiving necessary transactional messages about tickets you have purchased.

For example, we may still contact you concerning your ticket, an event cancellation, schedule change, refund, admission instructions, or another matter necessary to service your transaction.

7. Cookies and Similar Technologies

Checkout Tickets may use cookies and similar technologies necessary to operate our website, maintain sessions, remember preferences, improve performance, understand how our services are used, prevent fraud, and protect the security of our platform.

Third-party services used by our platform may also use cookies or similar technologies in accordance with their own privacy practices.

Where required by applicable law, we will provide appropriate choices concerning nonessential cookies or tracking technologies.

8. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures designed to protect the personal information entrusted to us against unauthorized access, disclosure, alteration, misuse, or destruction.

We regularly consider the security of our systems and use safeguards appropriate to the nature of the information we maintain.

We also reduce our exposure to sensitive financial information by using specialized payment-processing providers rather than directly storing complete payment-card credentials ourselves.

However, no website, database, internet transmission, or information-storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.

If we become aware of a data breach affecting personal information for which notification is legally required, we will provide notice as required by applicable law.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as necessary to meet legitimate business and legal requirements.

For example, certain transaction information may need to be retained for accounting, tax, fraud prevention, dispute resolution, regulatory, or legal purposes even after an event has ended.

Information that is no longer reasonably necessary will be deleted, anonymized, or otherwise handled in accordance with our data-retention practices and applicable law.

10. When We May Share Information

In addition to sharing information with the applicable Event Organizer and service providers as described above, we may disclose information when reasonably necessary to:

• Comply with applicable law, regulation, court order, subpoena, or other valid legal process;
• Protect the rights, safety, property, or security of SEO Global LLC, Checkout Tickets, our customers, Event Organizers, or others;
• Investigate fraud, abuse, security incidents, or unlawful activity;
• Enforce our agreements and policies;
• Process or respond to payment disputes; or
• Complete a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable legal requirements.

We do not authorize service providers to use personal information we provide to them for unrelated purposes.

11. Your Privacy Choices and Rights

Depending on where you live, applicable law may provide you with rights concerning your personal information. These rights may include the ability to request:

• Access to personal information we maintain about you;
• Correction of inaccurate information;
• Deletion of certain personal information;
• Information about how your information is used or disclosed;
• A copy of certain information; or
• Withdrawal of consent where our processing is based on your consent.

Some information may be exempt from these requests when we are required or permitted to retain it by law or for legitimate purposes such as transaction records, fraud prevention, security, or dispute resolution.

You may contact us through the contact information provided on our website to make a privacy request.

We may need to verify your identity before fulfilling certain requests.

12. Children's Privacy

Checkout Tickets is a general-purpose ticketing platform and is not intended to collect personal information directly from children under 13 without appropriate authorization.

Events offered through Checkout Tickets may be intended for families or children, but ticket purchases should be made by a parent, guardian, or other person legally permitted to complete the transaction where required.

If you believe that a child has provided personal information to us inappropriately, please contact us.

13. International Users

SEO Global LLC and the service providers used to operate Checkout Tickets may process and store information in the United States or other countries.

If you access Checkout Tickets from outside the United States, your information may therefore be transferred to and processed in a country different from the country in which you live.

Where applicable law requires specific protections for international transfers of personal information, we will use appropriate measures.

14. Third-Party Websites and Services

Checkout Tickets may contain links to Event Organizers, venues, social-media services, payment providers, or other third-party websites.

SEO Global LLC does not control the privacy practices of independent third parties. We encourage you to review their privacy policies when providing information directly to them.

15. Changes to This Privacy Policy

SEO Global LLC may update this Privacy Policy from time to time as Checkout Tickets, our technology, business practices, or legal obligations change.

When we make changes, we will update the "Last Updated" date at the top of this Policy.

If a change materially affects how we use personal information, we will provide additional notice when required by applicable law.

16. Contact Us

SEO Global LLC
Operator of Checkout Tickets
Checkout-Tickets.com

Please use the contact information provided on our website for privacy and customer-service inquiries.